Strategies for Organizational Flexibility: Case Study in a Colombian State-Owned Bank for the year 2020

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Published May 3, 2021
DOI https://doi.org/10.17981/econcuc.42.2.2021.Org.6

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Lemy Bran-Piedrahita
Corporación Universitaria Americana
https://orcid.org/0000-0001-5114-9081
Lina Marcela Castro-Sánchez
J&D Distribuciones
https://orcid.org/0000-0002-8549-960X
Luis Diego Toro-Rivera
Banco Agrario de Colombia
https://orcid.org/0000-0002-5908-8671
Erika Johana Torres-Salas
Grupo EMI
https://orcid.org/0000-0002-4999-1509
Alejandro Valencia-Arias
Institución Universitaria Escolme
https://orcid.org/0000-0001-9434-6923

Abstract

 


Flexibilization at the organizational level is a phenomenon rooted not only in business dynamics, but also in the social order, which can be understood as the ability of companies to adapt to the new demands of the environment. Therefore, a study was proposed whose objective was to determine which are the organizational flexibility strategies carried out within the banking sector in Colombia and how they impact the organizational climate, taking as a case study a banking entity in the city of Medellin (Colombia). The research was conducted from a qualitative approach of descriptive scope, with the participation of 16 employees of the entity of reference, selected from a theoretical sampling; also guaranteeing the diversity of the sample according to sociodemographic variables. The main results identified the existence of three flexibility strategies in this type of organizations, linked to teleworking, rotation of schedules and intensive working hours; which impact the dimensions of relationships, responsibility, standards and identity of the organizational climate.

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How to Cite
Bran-Piedrahita, L., Castro-Sánchez, L. M., Toro-Rivera, L. D., Torres-Salas, E. J., & Valencia-Arias, A. (2021). Strategies for Organizational Flexibility: Case Study in a Colombian State-Owned Bank for the year 2020. ECONÓMICAS CUC, 42(2), 115–132. https://doi.org/10.17981/econcuc.42.2.2021.Org.6
Issue
Vol. 42 No. 2 (2021)
Section
Articles: Administration, Organization and Methods
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